Ombre Denim Spaghetti Strap Midi Dress

Thank you for shopping at INNBLAC! Please review our shipping policy and terms below to ensure a smooth and enjoyable shopping experience.

Order Processing

• All orders are processed and shipped from our order fulfillment center located in Guangzhou, China.
• Order processing time is 3-5 business days. In most cases, your order will be shipped out the next business day after placement.
• Once your order has been processed and shipped, you'll receive a shipping confirmation email containing order details and tracking information.

INNBLAC Store orders are processed through our China fulfillment center. Some items are ready-to-ship, while selected customized or made-to-order items may require additional processing time. If an item requires additional production or customization time, we will inform you before shipment.

Shipping Estimates and Costs

We ship to the United Kingdom and most countries and regions worldwide.

Important Information

Shipping Costs to the United States

Orders shipped to the United States are subject to import duties and shipping fees, detailed as follows:

• Shipping Fee: A flat rate of $8.00 per order.

• Duties: Estimated between $3.60 and $7.20 per item, depending on the product category and value. This fee will be calculated and charged to the customer at checkout.

• Any applicable duties, taxes, or customs-related charges will be shown at checkout when available, or may be collected by the carrier or customs authority depending on the destination country.
  

Still Haven’t Received Your Package?

The shipping timeframe is an estimate and not guaranteed. We make every effort to ensure on-time deliveries, but occasional delays can occur due to unforeseen situations like peak seasons, carrier congestion, or inclement weather. If your package hasn't arrived within the estimated timeframe, please contact us.

Lost or Stolen Packages

We understand that lost or stolen packages can be frustrating. We're committed to providing a smooth delivery experience, and we apologize for any inconvenience caused by a missing package. While we can't guarantee a replacement in every situation, our dedicated support team will do everything possible to help locate your package or find a suitable solution. If you suspect your package is lost or stolen, please don't hesitate to drop us a line or contact us at services@innblac.store. We'll work with you to reach a resolution.